Privacy Policy

 

  1. Griffin's Foods Limited, trading as Griffin’s Snacks (Griffin’s Snacks, we, us, or our, as applicable) is committed to protecting your personal information.

  2. This Privacy Policy sets out how we handle personal information that we may collect, including when you visit any of our brand websites or social media pages, when you correspond with us, or when you participate in any marketing promotion.

  3. The personal information that we collect may include, but is not limited to, your name, email address, IP address, mailing address, phone number, and any other information that you choose to provide to us (Personal Information).

  4. If you provide us with Personal Information about another person, you warrant that you have that person’s authorisation to do so and that you have told that person about this Privacy Policy.

  5. We may use your Personal Information for the following purposes:

a)    to personalise any future communications to you;

b)    to send marketing communications to you, including but not limited to emails, texts or notifications relating to our brands, products, or services or those of our related companies or strategic partners;

c)    in connection with any marketing or consumer promotion in which you choose to participate;

d)    for our administrative purposes and for internal record keeping;

e)    to improve the experience across our digital assets;

f)     to undertake customer service activities such as responding to any queries, comments or complaints you may have;

g)    for marketing analytics and research purposes;

h)    as permitted or required by applicable laws and regulations; and

i)     for any other specific purpose which we notify you of at the time your Personal Information is collected.

6. All Personal Information is collected and held by Griffin's Snacks or by our related companies.

7. We will not share your Personal Information with third parties except:        

a)    where necessary for third-parties to provide services to us in connection with our business activities and functions;

b)    to our third party business partners including marketing and advertising companies, data processing companies and data analysis companies to conduct sales, marketing and advertising research and analysis on our behalf so that we can:

                                      i.        better understand your preferences;

                                    ii.        carry out business improvement analysis;

                                   iii.        present you with personalised offers which might be of interest to you; and

                                   iv.        for any of the other purposes described in this Privacy Policy;

c)    to third party data processing or storage agents to assist us in providing our services to you;

d)    to third party survey analysis agencies to assist us in improving our services; and

e)    as required or permitted by law.

8. In the event we transfer personal information outside of New Zealand, we will ensure this Personal Information is protected by similar safeguards to those that apply under New Zealand law.

9. You may request details of the Personal Information about you that is held by us and request that this be corrected if you believe there are any inaccuracies.

10. By using or accessing any of our digital platforms or providing us with your Personal Information, you are deemed to have agreed to our Privacy Policy, which may be amended from time to time. We recommend that you review this Privacy Policy periodically to ensure you are familiar with the most current version.

11. You do not have to share your Personal Information with us, but please note that if you elect not to provide certain information to us, we may not be able to provide you with the products, services or information you require, or the functionality of the websites may be affected.

12. If you have any questions regarding this Privacy Policy or if you would like to request a correction be made to the Personal Information we hold about you, please contact:

Griffin's Foods Limited (Griffin’s Snacks)

Level 2, Building C, Millenium Centre

600 Great South Road

Ellerslie, Auckland

New Zealand

Tel: +64 9 354 9500

Email: customerservices@griffins.co.nz.